Welcome to GQGF LIMITED.

We are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website.

  • 1. Information We Collect

    Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you place an order, subscribe to our newsletter, or contact us for support. Payment Information: When you make a purchase, we collect payment information, including credit card details, to process your transaction. Usage Data: We automatically collect data about your interaction with our website, including IP address, browser type, pages visited, and the date and time of your visit.

  • 2. How We Use Your Information

    To Provide Services: We use your information to fulfill your orders, process payments, and provide customer support. To Improve Our Services: We analyze usage data to enhance our website's functionality and user experience. Marketing: With your consent, we may send you promotional emails about our products and services. You can opt-out at any time. Legal Compliance: We may use your information to comply with legal obligations and protect our rights.

  • 3.Sharing Your Information

    Service Providers: We share your information with third-party service providers who assist us with payment processing, shipping, and marketing. These providers are obligated to protect your information. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

  • 4.Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • 5. Your Rights

    Access and Correction: You have the right to access and correct your personal information. Deletion: You can request the deletion of your personal information, subject to certain legal obligations. Opt-Out: You can opt-out of receiving marketing communications from us at any time.

  • 1. Payment Methods

    Wire Transfers (T/T): Secure wire transfer payments can be made directly to our bank account. Our banking details will be provided upon order confirmation. Credit Card Payments: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

  • 2. Data Protection

    Encryption: All payment information is encrypted using industry-standard SSL (Secure Socket Layer) technology to ensure secure transmission of your data. PCI Compliance: Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI DSS), which sets rigorous standards for data security.

  • 3. Fraud Prevention

    Monitoring: We monitor all transactions for suspicious activity and employ advanced fraud detection systems to protect against unauthorized transactions. Verification: For wire transfers, we may require additional verification to confirm the identity of the payer and ensure the security of the transaction.

  • 4. Personal Information

    Collection: We only collect information necessary to process your payment, including your name, billing address, payment details, and contact information. Storage: Your payment information is securely stored and only accessible to authorized personnel. Credit card details are not stored on our servers after the transaction is completed.

  • 5. Customer Responsibilities

    Secure Practices: Customers are encouraged to use secure practices when making payments, such as not sharing payment information over unsecured channels. Immediate Reporting: If you suspect any unauthorized transaction or security breach, please contact us immediately.

  • 1. Commitment to Quality

    At GQGF LIMITED, we are committed to providing high-quality electronic components that meet the highest standards of reliability and performance. We guarantee that all our products are brand new, original, and sourced from reputable suppliers.

  • 2. Sourcing and Authenticity

    Reliable Suppliers: We only source our electronic components from trusted and reputable suppliers. Our rigorous vetting process ensures that every supplier meets our high standards of quality and reliability. Original Components: We guarantee that all products we supply are 100% original and come directly from the manufacturers or authorized distributors. We do not deal with counterfeit or refurbished components.

  • 3. Quality Control

    Inspection and Verification: All incoming products undergo thorough inspection and verification to ensure they meet our strict quality standards. This includes appearance checks, functional testing, and authenticity verification. Testing Procedures: We conduct comprehensive testing on all products, including electrical parameter testing, to ensure they perform as specified and meet the necessary industry standards.

  • 4. Warranty and Support

    Product Warranty: We provide a warranty on all our products, ensuring they are free from defects in material and workmanship. The warranty period and terms are specified in the product documentation. Customer Support: Our dedicated customer support team is available to address any quality-related concerns. We strive to resolve any issues promptly and to your satisfaction.

  • 5. Return and Exchange Policy

    Returns and Exchanges: If any product fails to meet our quality standards, you may return or exchange it according to our Return and Exchange Policy. We stand by the quality of our products and ensure your complete satisfaction.

  • 1. Quality Assurance and Warranty

    Original Components: All products are guaranteed to be 100% original and sourced directly from manufacturers or authorized distributors. 12-Month Warranty: We offer a 12-month warranty on all our products, covering any defects in material and workmanship.

  • 2. Eligibility for Return and Exchange

    Time Frame: Products can be returned or exchanged within 30 days from the date of purchase if they are found to be defective. Condition: The product must be in its original condition, with all packaging and documentation, to be eligible for return or exchange.

  • Defect Determination

    Inspection: All returned products will be inspected for defects. To determine if a product is defective, we rely on testing reports from White Horse Laboratories. Defective Product: If a product is determined to be defective based on the White Horse Laboratories report, we will offer a free return or exchange.

  • 4. Return and Exchange Process

    Initiating a Return/Exchange: Contact our customer service team at Email/Phone to initiate a return or exchange. Provide your order number and a description of the defect. Return Authorization: Once your request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item. Shipping Costs: We will cover the shipping costs for returns and exchanges of defective products.

  • 5. Refunds and Exchanges

    Processing Time: Once we receive and inspect the returned product, we will process your refund or exchange within 7-10 business days. Refund Method: Refunds will be issued to the original payment method used at the time of purchase.

  • 1.Orders

    Order Placement: Orders can be placed through our website, email, or by contacting our sales team directly. Order Confirmation: All orders are subject to acceptance by Seller. Seller will confirm orders through a written confirmation (email or other electronic means). Changes and Cancellations: Once an order is confirmed, any changes or cancellations must be approved by Seller and may be subject to additional charges.

  • 2.Pricing and Payment

    Pricing: Prices for Products are as provided in a quotation. Prices are subject to change without notice. Payment Terms: Payment can be made via wire transfer (T/T) or credit card. Taxes: Prices do not include any taxes, duties, or other charges. Buyer is responsible for all applicable taxes and duties.

  • 3. Delivery

    Shipping: Seller will arrange for shipment of the Products to the address specified by Buyer. Shipping terms are [specify shipping terms, e.g., "FOB shipping point"]. Risk of Loss: Risk of loss passes to Buyer upon delivery of the Products to the carrier.

  • 4.Inspection and Acceptance

    Inspection: Buyer must inspect the Products upon receipt and notify Seller of any defects or discrepancies within [specify time frame,"3 days"]. Acceptance: If Buyer fails to notify Seller of any defects or discrepancies within the specified time frame, the Products will be deemed accepted.

  • 5.Dispute Resolution

    Negotiation: The parties will attempt to resolve any dispute arising out of or related to these Terms through good faith negotiation. Arbitration: If the parties are unable to resolve the dispute through negotiation, the dispute will be resolved by binding arbitration in accordance with the rules of Hong Kong International Arbitration Centre.

Free Shipping

Over 3000 USD and under 1KG

Support 24/7

Contact us 24 hours a day

Secure Payments

100% payment protection

Easy Return

Simple returns policy